Shipping policy

SHIPPING POLICY

Last Revised: July 21, 2026

At AAA Tree Service LLC, we are committed to delivering your order safely and on time. This Shipping Policy sets out the essential details regarding processing, delivery, and tracking of orders placed through our website.

Processing Times
Orders are handled and prepared for shipment within 1–3 business days following order confirmation. Business days are Monday through Friday, excluding United States federal holidays. Orders received after business hours or on non-business days will be processed on the next available business day.

Where We Ship
We currently offer shipping exclusively within the United States. Regrettably, we are unable to fulfill orders addressed to international locations at this time.

Shipping Methods and Delivery Estimates

Standard Delivery: 4–8 business days after dispatch
Priority Delivery: 2–4 business days after dispatch

The total time to receive your order is the sum of the processing time and the shipping transit time. All estimates are approximate and are not guaranteed, as delivery may be influenced by carrier performance, weather, or other factors outside our control.

Shipping Rates
Applicable shipping fees are automatically calculated at checkout according to your delivery location and the shipping method you select. The exact amount will be shown before you finalize your purchase.

Tracking Your Order
After your order is dispatched, we will send a shipping confirmation email containing a tracking number. Please allow up to 24 hours for the tracking link to become active in the carrier's system.

Incorrect Addresses
Customers are responsible for providing accurate and complete shipping information. We are not liable for orders delayed, lost, or returned due to an incorrect address. Reshipment of a returned package may incur additional charges.

Lost or Damaged Shipments
Should your order arrive damaged or fail to arrive within the anticipated timeframe, please reach out to our support team promptly so we can assist in resolving the situation.